What’s in Chapter 1
The $31K title gap
The salary difference between EA and Ops Manager — and why it's a title problem, not a skills problem.
Skills translation framework
A table that maps what you already do (calendar management, email triage) to operations language.
The mental model shift
The difference between doing work and designing how work gets done — and why it matters for your career.
Two hands-on exercises
Map your current tasks to ops competencies and audit the operations work you're already doing.
This is Chapter 1 of The Operator’s Playbook — a 5-chapter guide with AI workflows, a 90-day action plan, and 7 ready-to-use templates. See the full playbook →